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Inclusive English

Learning Space

IELS Logo White

Inclusive English

Learning Space

Community Experience Associate

Community Experience Associate

CommunityAssociateRemote

Job Description

  • Plan and execute community engagement activities on Discord and WhatsApp.
  • Moderate discussions to maintain a healthy and inclusive learning environment.
  • Collect and analyze member feedback to improve the community experience.
  • Collaborate with marketing and product teams to create meaningful events.
  • Help design onboarding processes to welcome and retain new members.

Requirements

General Requirements

  • University student or fresh graduate with strong communication skills.
  • Passionate about community building and online engagement.
  • Able to work with digital tools (Discord, Google Workspace, Notion).
  • Proactive and able to work independently as well as in teams.
  • Creative problem solver with interest in digital communities or education.

Specific Requirements (Plus Points)

  • Previous experience moderating or managing online communities.
  • Exposure to event planning, content creation, or user experience design.
  • Strong understanding of online learner engagement strategies.

Benefits

  • Quarterly profit-sharing based on organization performance.
  • Direct mentorship from experienced professionals in the edtech & startup industry.
  • Access to exclusive global networking opportunities across Asia-Pacific.
  • Support for international career advancement and collaborations with partner companies.
  • Free access to standardized tests (e.g., TOEFL/IELTS/TOEIC) and professional training.

Duration

3–6 months (remote-based, flexible schedule)

Position Details

Division: Community

Level: Associate

Mode: Remote

Deadline: 30 Oct 2025

Community Experience Associate - Careers at IELS